Hi Experts ,
We had a requirement from our users to approve workitems without logging onto SAP
So , we provided the solution of sending e-mails to SAP from outlook , with the decision,
We had done the inbound e-mail configuration following the note 455140
1,creating a userid wfoffline as system user and assiging the e-mail id
with subdomain wfoffline @eccdev.xxx.com
2,
creating the RZ10 entries
is/SMTP/virt_host_0 *:*;
icm/server_port_2 PROT=SMTP,PORT=25000,TIMEOUT=180;
3, Activating SAPConnect in SICF , proving the login credentials
4, providing the exit name and recipient address in SCOT in inbound processing.
The exchange server people , have created a username wfoffline and subdomain 'eccdev.xxx.com'
and created the routing rules to point to our dev server.
Our unix admin ,
has added eccdev.xxx.com in known hot list of send mail to accept mail from that domain.
After all these configurations , We could successfully receive emails to SAP and process the workflow further
I could check the incoming mails in SOIN
But , one day , we started receiving errors when we tried to send e-mail to SAP from Outlook
we get postmaster replies saying
"could not be delivered. The problem appears to be :
-- Recipient email address is possibly incorrect
Additional information follows :
-- 5.1.1 <wfoffline@eccdev.xxx.com>... User unknown "
we checked all the setting made from SAP nothing changed , even there were no changes done from
Exchange server side ,
but we started receIving these errors the day they restarted the app server
So our guess were that some profile parameters would have changed ,
but whatever settings we have done and parameters maintained as part of this config are same,
Could anyone , show some light on what could be the reason,
that it suddenly throws these errors.
what is the significance of default domain in SCOT , should be the subdomain name : 'ECCDEV.XXX.COM'
right now it is the FQHN.
Thanks,
Prakash.